Legal · Cookies
FlumenChat Cookies Policy
Last updated: October 27, 2026 · Version 1.1
We distinguish technologies needed for language preference and chat support from advertising or tracking tools.
§ 01
What are cookies?
Cookies are small text files that websites store on the user's device when visited. They are typically used to remember preferences, keep sessions active, analyze browsing behavior, or display personalized advertising.
§ 02
Does FlumenChat use cookies?
The landing uses language selection and a support widget. • The language selector may use a technical cookie to remember the preference. • The FlumenChat widget may save an identifier in localStorage to continue the conversation. Content submitted by the visitor is processed under the Privacy Policy. • The authenticated dashboard at app.flumenchat.com uses its own session mechanisms and should be distinguished from the public landing. These technologies do not authorize advertising or commercial tracking. The current landing configuration does not include Meta Pixel or advertising analytics tools.
§ 03
Can this change in the future?
If technologies with new purposes are introduced, this Policy will be updated and any required consent will be obtained before activation. Their purposes, providers and applicable controls will be disclosed.
§ 04
Third-party tools
Infrastructure and security providers may process IP addresses and technical data to deliver and protect the site. The widget is served from app.flumenchat.com and uses a local session identifier. Its use and processing of chat content are described in the Privacy Policy. Providers may be located outside Colombia.
§ 05
Browser configuration
You can manage or clear cookies and local storage in your browser’s privacy settings. You may also choose not to use the chat widget and contact us by email. Clearing local storage may prevent resuming the widget session, but does not itself request deletion of the stored conversation; use the data deletion instructions for that.
§ 06
Contact
• Email: contacto@flumensolutions.com • Address: Carrera 128 # 144-28, Bogotá D.C., Colombia • Website: https://www.flumensolutions.com